Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering & Repairs
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- We use a standard flat-rate shipping of $11 per order with a handling fee (which is calculated per order.) If you would like an order expedited, please contact our customer service at contact@lightbydebraskyler.com. Delivery will take place within 12 days of your order date.
- Privacy & Security
- We are indebted to you for your customer loyalty and always keep your information private and out of the hands of marketers. We have a secure SSL certificate so that you do not have to worry that your information will be shared or compromised. Shop freely and comfortably knowing that your information is safe with us.
- Returns & Replacements
- Light by Sky offers a 30 day full refund policy for all unworn items with original packaging and Invoice purchased from the site.*
*Original shipping charges are non-refundable.
Please send item along with written request including
Your Name:
Date of Purchase: - Phone:
Email:
Your Address: - Attention: Returns
Debra Skyler Inc.
PO Box 1092
North Baldwin, N.Y. 11510
Items will be refunded within 3 to 5 business days of being received given they show no signs of wear or damage. - Ordering & Repairs
- Once you place an order, we will send you an e-mail confirmation with your order details. We will process your order within 5 business days. You will receive your shipment within 12 business days using standard, flat rate delivery. If you are not satisfied, please return the item. See our above returns information. Upon receiving and inspecting the item for damages, you will be refunded for your order. Your bank will take approximately 3 to 5 business days to process the refund and return the funds to your bank account.
- *For jewelry repairs with-in 30 days of purchase please contact us at Info@lightbydebraskyler.com
Subject heading:
"REPAIR REQUEST".
*small plating and stringing fees applied. - Viewing Orders
- You may log-in to your account at any time to view the status of your order.
- Updating Account Information
- Please Log-in to your account to update your personal information, including billing and shipping address. You can find the log-in at the top right of the page.
- For further inquiries please contact: contact@lightbydebraskyler.com
Light By SkyDebra Skyler Inc. PO Box 1092 North Baldwin - N.Y. 11510